CheckoutMate Help

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Delivery Rules ​

Show, hide, or reorder shipping options at checkout based on cart contents or customer location.

What delivery rules can do ​

ActionDescription
Hide shipping methodRemove a shipping option from checkout
Reorder shipping methodsChange the display order of available options

Common use cases ​

Hide standard shipping for international orders

  • Condition: Shipping country ≠ US
  • Action: Hide Standard Shipping
  • Result: International customers only see shipping options your logistics supports

Restrict express delivery to eligible customers

  • Condition: Cart total > $30 AND Customer tag = express_eligible
  • Action: Hide Same-Day Delivery (applied inversely — hide for everyone else)
  • Result: Express option is not shown to ineligible customers

Free shipping replaces paid options

  • Condition: Cart total ≥ $100
  • Action: Hide Standard - $5.99
  • Result: Combined with a discount rule for free shipping, the paid option disappears automatically

Reorder for preferred carrier

  • Condition: Customer tag = prime
  • Action: Reorder — move Express Delivery to position 1
  • Result: Premium customers see express delivery first

Setting up a delivery rule ​

  1. New Rule → Delivery
  2. Add conditions (shipping country, city, cart total, customer tag, etc.)
  3. Choose action: Hide or Reorder
  4. Select the shipping method(s) to target
  5. Name the rule and click Activate

Finding shipping method names ​

Shipping method names must match what appears in your Shopify checkout exactly:

  1. Go to Shopify admin → Settings → Shipping and delivery
  2. Open each shipping zone and note the rate names
  3. Use the same strings in CheckoutMate

Notes ​

  • If you hide all shipping methods, customers can't proceed to payment — test carefully
  • Delivery rules interact with Shopify's carrier-calculated rates — the available options depend on your shipping configuration
  • Use the Rule Playground in CheckoutMate to simulate rules before activating. Note: the playground is a client-side simulation — always confirm in an incognito window after activating